Privacy Policy
Your trust is our priority. Learn how Smart Drive protects, manages, and respects your personal and vehicle data.
Our Privacy Commitment
Smart Drive is committed to maintaining the confidentiality, integrity, and security of all personal details and vehicle records provided to us. We never sell your data to third-party advertisers.
1. Information We Collect
Personal Information: When you register, inquire about a vehicle, request a callback, or submit a car for sale, we collect personal details such as your full name, phone number, email address, physical address, and government identification numbers where required for vehicle transfer documentation.
Vehicle Details: When using our 'Sell Your Car' or inspection service, we collect details about your vehicle, including make, model, year, mileage, registration number, VIN (Vehicle Identification Number), condition notes, service history, and uploaded photographs.
Usage Data & Cookies: We collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, device identifiers, and preference settings.
2. How We Use Your Information
Service Provision: To facilitate vehicle buying, selling, inspection services, test drive scheduling, and registration/ownership transfer.
Communication: To send updates regarding your vehicle listing, inspection reports, inquiries, status alerts, and promotional announcements (which you can opt out of at any time).
Verification & Safety: To verify vehicle ownership, authenticity of listings, prevent fraudulent activities, and maintain the integrity of our verified marketplace.
Improvement & Analytics: To analyze platform usage, optimize website performance, and enhance customer experience.
3. Inspection & Vehicle Data Rights
150-Point Inspection Reports: Inspection reports generated by Smart Drive certified inspectors remain part of our vehicle verification records. Verified reports may be displayed publicly on listing pages to provide transparency to prospective buyers.
Anonymized Data: Vehicle history and market valuation data may be aggregated anonymously to improve our valuation pricing algorithms.
4. Information Sharing & Security
Third-Party Service Providers: We do not sell your personal data. We may share necessary information with trusted partners strictly for processing vehicle transfers, financing assistance, insurance partners, and IT hosting services.
Legal Compliance: We may disclose information if required by law, regulatory authority, or court order to safeguard rights, property, and public safety.
Data Protection: We implement industry-standard security measures, including SSL encryption, secure data storage, and strict access controls to protect your data against unauthorized access or disclosure.
5. Data Retention & Your Rights
Retention Period: We retain personal information for as long as necessary to provide services, resolve disputes, comply with statutory tax and vehicle regulation obligations.
Access & Correction: You have the right to request access to your personal data, request corrections, or ask for account deletion by contacting our privacy team.
Marketing Preferences: You can unsubscribe from marketing communications at any time using the link in our emails or by contacting support.
6. Updates to This Policy
Smart Drive reserves the right to update this Privacy Policy periodically to reflect changes in our services, technology, or applicable regulations. We encourage you to review this page regularly for the latest information.